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FAQ
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PAYMENT METHOD ?For your convenience and security, we accept payments exclusively through PayPal. PayPal is one of the most trusted and secure online payment platforms, providing a safe and seamless checkout experience for buyers around the world. When you pay with PayPal, your financial information remains private and is never shared with us or any third party. In addition, PayPal offers comprehensive Buyer Protection: if your order does not arrive, arrives damaged, or is significantly different from what was described, you can easily open a case and request a full refund. This means that if, for any reason, you are not satisfied with your purchase, you can shop with full confidence knowing that your money is protected. Our goal is to make every step of your shopping experience worry-free, and partnering with PayPal helps ensure your peace of mind.”**
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CAN I RETURN A PRODUCT?We want you to be fully satisfied with your purchase. If for any reason you are not happy with the product you received, you may return it under the following conditions: 1)Products must be returned within 30 days of the delivery date. 2) items must be unused, in their original packaging, and in the same condition you received them.
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AUTHENTICITY ?All of our sunglasses are 100% authentic and sourced directly from trusted warehouses that carry large volumes of stock. Because we work closely with these suppliers and purchase in bulk, we are able to offer genuine, high-quality products at some of the best prices on the market. Our direct sourcing approach cuts out unnecessary middlemen, ensuring that you receive authentic sunglasses at exceptional value without compromising on quality. When you shop with us, you can buy with complete confidence, knowing that you are getting original products at unbeatable prices.”**
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The FAQ about refund policy:Our refund policy allows customers to return products within 30 days of purchase for a full refund. The product must be in its original condition and packaging. Please contact our customer service for further assistance.
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tracking service?All orders are shipped with a tracking ID, allowing you to monitor your package every step of the way
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what is the usual shipping timeframe ?The usual shipping timeframe for worldwide orders is between 10 to 20 business days, depending on your location and local customs processing. For deliveries within Europe, shipping generally takes about 7 to 15 business days. Please note that during busy periods, such as holidays or sales events, there may be slight delays. Customs inspections and local courier handling times can also affect overall delivery speed.”
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